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Upcoming Maintenances
DARZ: Adjust Shared firewall network settings
Scheduled

Sehr geehrter Kunde,
wir möchten Sie darüber informieren, dass die DARZ GmbH an den unten angegebenen Daten eine dringende Wartung durchführen wird.

Zusammenfassun: Anpassung der Netzwerkeinstellungen der Shared Firewall.
Beschreibung: Umsetzung der Änderungen entsprechend den Empfehlungen des Herstellers, um die Stabilität des Systems und seine Hochverfügbarkeitskonfiguration sicherzustellen

Um die Stabilität unserer Systeme zu gewährleisten, müssen wir diese Einstellungen auf unseren Firewalls anwenden. Wir gehen davon aus, dass die Wartung bis zu 1 Stunde dauern kann.

Betroffene Dienste: Firewall, Infrastructure (FWaaS, IaaS)
Risiken: Mittel
Auswirkung: Keine

Startzeit: 2024-09-15 11:00 (CET)
Endzeit: 2024-09-15 12:00 (CET)


Dear Customer,
we would like to inform you that DARZ GmbH will perform an urgent maintenance on the dates shown below.

Summary: Adjust Shared firewall network settings
Description: Implementation of the changes according to the manufacturer's recommendations to ensure the stability of the system and its high availability configuration
To ensure the stability of our systems, we need to apply these settings to our firewalls.
We assume that the maintenance can take up to 1 hour.

Affected services: Firewall, Infrastructure (FWaaS, IaaS)
Risks: Medium
Impact: None

Start Time: 2024-09-15 11:00 (CET)
End Time: 2024-09-15 12:00 (CET)

Sept. 4, 2024, 4:30 p.m. by Automation
Scheduled at: Sept. 15, 2024, 11 a.m.
Ends at: Sept. 15, 2024, noon
Affected Components: Managed Services — Firewall as a Service
Past Incidents
2024-09-09
No incidents or maintenances reported.
2024-09-08
No incidents or maintenances reported.
2024-09-07
No incidents or maintenances reported.
2024-09-06
No incidents or maintenances reported.
2024-09-05
DARZ network incident - 05.09.2024
Investigating

Sehr geehrter Kunde,

wir möchten Sie darüber informieren, dass einige Netzwerkstörungen aufgetreten sind. Unser Netzwerkteam hat das Problem isoliert und arbeitet aktiv an der Behebung. Wir werden Sie mit weiteren Updates auf dem Laufenden halten.


Dear Customer,

We would like to inform you that some network disturbances were observed. Our network team has isolated the issue and is actively working to resolve it.
We will provide updates as we make progress.

Thank you

Sept. 5, 2024, 3:30 p.m. by Automation
Resolved

Sehr geehrter Kunde,

wir freuen uns, Ihnen mitteilen zu können, dass das Netzwerkproblem behoben wurde. Unser Team hat die notwendigen Maßnahmen ergriffen, um die Stabilität des Dienstes sicherzustellen.


Dear Customer,

We are pleased to inform you that the network issue has been resolved.
Our team has taken the necessary steps to ensure the stability of the service.

Thank you

Sept. 5, 2024, 5 p.m. by Automation
Affected Components: Network Infrastructure — Network Infrastructure
2024-09-04
No incidents or maintenances reported.
2024-09-03
No incidents or maintenances reported.